Client Services Administrator - Offshore Business Processing

Are you an experienced Client Services Administrator with a background in Office Administration or Finance? If you're seeking a dynamic role that goes beyond the ordinary desk job, Offshore Business Processing (OBP) invites you to join their team in Canggu, Bali. As a Client Services Administrator, you'll be the backbone of our operations, ensuring smooth communication and support for our international clients.

OBP is a leading provider of offshore business solutions, offering a unique blend of professional services and support. Our team is dedicated to delivering exceptional service and driving business success for our clients worldwide. In this role, you'll use industry-standard tools like Salesforce and Microsoft Office Suite to manage client interactions, track service requests, and maintain accurate records.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage client inquiries and service requests using Salesforce and Microsoft Office Suite.
• Coordinate with internal teams to ensure timely and accurate responses to client needs.
• Maintain and update client records, contracts, and service agreements.
• Assist in the preparation and distribution of client communications, reports, and presentations.
• Provide exceptional customer service, ensuring client satisfaction and retention.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Stay updated on industry trends and best practices in client services.
• Adhere to company policies and procedures, ensuring compliance and data security.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Office Administration, Business Administration, or Finance.
• Minimum of 3 years of experience in a client services or administrative role.
• Proficient in Salesforce, Microsoft Office Suite, and other relevant software.
• Strong communication and interpersonal skills, with the ability to work well in a team.
• Excellent organizational and time-management skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Familiarity with international business practices and cultural nuances.
• Certification in client services or related field is a plus.

🛠️ Keahlian

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